FAQ’s and Store Policies
What kind of yarns and rovings do you make?
We raised happy sheep and goats on organically tended pastures in Frederick County, MD. Our flock includes Blue Faced Leicesters with fine, long, lustrous locks, Cormo sheep with superfine, crimpy fleeces and Angora goats with fine, lustrous mohair locks. We work with family run, mostly local, mills to make yarns to our specifications. We also work collaboratively with other local farms to feature alpaca and other wools that will work well with the fleeces from our animals. Specific information about each yarn is in the product description.
What other kinds of yarn and fiber do you sell?
We select some yarns made at large commercial mills to enhance our line of locally sourced yarns. We choose breed specific yarns that meet our discerning standards for softness, luster and ease of use. Why do we do this? Because there are some yarns that simply can’t be made at a small mill, such as certain weights of yarn and yarns that include superwash wool. Our exclusive blend, Zephyrette is made for us from our specifications in Peru.
What kind of dye do you use?
All of our yarns are hand dyed by me in small batches, whether it is semi-solid or variegated, you will see an artist’s touch. I use acid dyes specifically made for protein fibers. This dye has a very low environmental impact on our land. This is important to us since we are on a well and septic system. In my dye process, all of the dye particles are bonded onto the yarn. All that is going into my septic system is vinegar water. Much of the water is recycled in our natural dye garden without any adverse effects. These skeins have been hot water dyed, so there will be very little shrinkage. The yarn is thoroughly rinsed, however I do suggest that the 1st washing should be done separately as a precaution. Due to our dye process, exact colors and color placement may vary from skein to skein even within the same dye lot. All skeins are light and color fast, so the investment of time and money in your lovely handcrafted item will have been worth it. All yarn was made in a pet-friendly, non-smoking home.
I can’t find the colorway that I bought at a show or festival.
Some of our colorways are available only at a festival or show. If you are looking for a specific colorway, please contact me at [email protected] and I can see if it is available or if I can dye up some especially for you.
How should I use hand-dyed yarn to show it off the best?
When dyeing, I pay a lot of attention to making consistent yarns, however, there are subtle differences between skeins within the same pot and between different dye lots. For the most beautiful projects, I suggest using a 2 skein method. Either knit every 2 rows from a different skein throughout your project or “feather” in the new skein by using 2 skeins as you are finishing the first skein and starting the second one. If you are planning a larger project, you should purchase all the yarn you need at one time, as there are differences in dye lots. If you are planning a larger project, let’s work together to pick yarn and colorway that delights you! I will custom dye my yarn at no extra charge. Hand washing of your handmade items is recommended to maintain the integrity of the yarn and fabric you have spent so much time making
How do you photograph your work?
All pictures are taken with the intention of capturing the true color of the yarn. Every effort is made to show accurate colors, however they may appear different when viewed on different monitors and not all colors will appear the same on each monitor or in person. If you have questions about a color, send me an email.
Online Shopping Guarantee
We want your online shopping experience to be truly enjoyable. We know that it can be hard to buy yarn that you cannot touch, since we are all so attracted to soft, luscious yarns. I guarantee what I sell. If you are unhappy with your purchase, and wish to return it, let me know within 48 hours of delivery. Any returned yarn or roving must be in its original intact condition and not exposed to scents such as cigarette smoke. That means that it must be in the original tagged skein or packaged roving: not caked, balled or knitted, no spun or split roving. Returns will not accepted 21 days after sale. Shipping costs for the return are the customer’s responsibility.
We are not able to give cash refunds but will offer you store credit for any returns. These store credits do not include shipping costs. If you need to cancel a class that you have reserved, we will work together to reschedule your class time that is mutually satisfying.
We ship all purchases via USPS First Class or Priority Mail with delivery confirmation. Shipping of your purchase will occur within 2 business days of your confirmed payment. You will receive the delivery confirmation by email when the shipping label is printed. Please be sure that your shipping address is up to date and confirmed through PayPal. We are not responsible for mis-shipments due to unconfirmed or out-of-date addresses. If a package gets lost in the mail (which is extremely rare), please contact me and we will work out a solution together.
Payments and sales tax
Paypal or ETSY Direct payment are the only methods of payment that I currently accept. These are safe, secure and work with most credit cards. Payment is due at checkout. If you cannot use Paypal, please contact me. Residents of Maryland will be charged the current sales tax rate on their purchase.
I am willing to accept orders for custom dyeing. I love to collaborate! The order will be started once you have approved the sample and the item is paid in full. Contact me [email protected] to get started.
I am happy to announce that I do accept wholesale orders for our yarn and roving. Please contact me [email protected] for a wholesale price list and policies.
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All my work: logo, designs, photographs, and written content is U.S. Copyright protected and may not be reproduced in any form or medium without my express written approval.